Rental Policy
Products should be returned in clean and working order. Any damages will be charged to the customer’s card on file.
Delivery
Slash Creek Outfitters delivers our beach gear, kayaks, bikes, and board rentals to Buxton, Frisco, and Hatteras.
We do not deliver golf carts anywhere.
Golf carts are not delivered to Hatteras Village. They must be picked up in-store.
Faulty Equipment
We will replace faulty equipment.
Cancellation Policy
Our cancellation policy allows rental reservations to be canceled without penalty up to 2 weeks prior to your arrival.
Cancellations received after the 2 week period will be charged at 50% of the original reservation amount.
We do require a credit card to secure the reservation and to be held on file for the duration of your rental period. We do not require a deposit, however, your credit card will be subject to be charged for any damages.
Hurricane & Storm cancellations
In the case of emergency evacuations due to hurricanes and storms, we will refund the customer from the date of evacuation for all items.